Travel and hospitality are two industries increasingly impacted by advancements in technologies around understanding customer pain points, experiences, and successes. Artificial intelligence (AI) is empowering brands in these industries in a variety of ways, from creating hyper-personalized offerings, to new approaches to curating great experiences.
In this infographic from Cognilytica, explore the various ways AI, machine learning, and cognitive technologies like AI-powered text analytics are being used in travel and hospitality.