Luminoso Recognized on Inc. 5000 List of Fastest-Growing Private Companies

BOSTON, August 12, 2020 — Luminoso, the company that turns unstructured text data into business-critical insights, today announced that it has been named to the annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing companies.


“As businesses across industries look for tools that apply the same rigor to the analysis of their qualitative text data as they are accustomed to with quantitative data sources, the demand for our products has exploded,” said Adam Carte, CEO of Luminoso. “Our team’s sole focus is on giving organizations the tools to spot emerging trends communicated by customers and employees before they’re realized in financial data. Companies looking to spot and address emerging issues before they become a problem have fueled our growth. I couldn’t be prouder of our team’s accomplishments, and look forward to celebrating many more in the years ahead.”


Luminoso launched out of the MIT Media Lab in 2010. During the last three years of business growth that the Inc. 5000 list is based on, Luminoso has launched a suite of AI-powered text analytics applications that offer organizations the fastest way to rigorously analyze unstructured text data – such as customer and employee survey responses, chatbot conversations, and contact center transcripts – natively in 15 languages. Unlike other AI-powered text analytics applications, Luminoso’s don’t require training, coding, libraries, or ontologies to dynamically analyze unstructured text data and quantify emerging concepts. Organizations simply upload their text data, and uncover insights in minutes across any domain, industry, or use case.

Luminoso’s product launches over the last three years have enabled the company to achieve a series of technology and growth milestones, including:


  • Attracting a global customer base: Luminoso’s text analytics solutions are now used by global companies and the market insights community such as Hilton, Shapiro + Raj, Liberty Global, Supercell, DENSO, athenahealth, Officeworks, and Swiss Post Solutions. Read detailed case studies about how businesses are using Luminoso here.

  • Receiving analyst and media recognition: Luminoso was listed as a Representative Vendor in the Gartner Market Guide for Text Analytics 2018, and in 2019 won the Frost & Sullivan Customer Value Leadership Award. In 2020, Luminoso was named to the KMWorld AI 50 list for “companies empowering intelligent knowledge management.”

  • Closing Series B financing: In December 2018, Luminoso announced $10M in Series B financing, led by DVI Equity Partners, bringing Luminoso’s total equity funding to $29.7M.

  • Expanding footprint in the U.S. and Japan: In June 2018, Luminoso established Luminoso Japan GK in Tokyo. In 2019, the Luminoso announced it was moving into a larger global headquarters in Downtown Boston.


“The companies on this year’s Inc. 5000 come from nearly every realm of business,” says Inc. editor-in-chief Scott Omelianuk. “From health and software to media and hospitality, the 2020 list proves that no matter the sector, incredible growth is based on the foundations of tenacity and opportunism.”


Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000. The top 500 companies are also being featured in the September issue of Inc., available on newsstands August 12.


The annual Inc. 5000 event honoring the companies on the list will be held virtually from October 23 to 27, 2020. As always, speakers will include some of the greatest innovators and business leaders of our generation.


About Inc. Media


The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.


For more information on the Inc. 5000 Conference, visit http://conference.inc.com/.

About Luminoso

Luminoso builds text analytics products for analyzing conversational text data like support tickets, open-ended survey responses, and reviews. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, or training, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and instantly analyze text without libraries. Our products provide native support in 15 languages, so leaders can explore text data, make sense of feedback, and surface business-critical insights.

 

Luminoso is privately held and headquartered in Boston, MA.

+1 617-682-9056

125 High Street

Oliver Street Tower, Floor 3

Boston, MA 02110

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© 2020 by Luminoso Technologies, Inc.