Gartner Market Guide for

Text Analytics (2020)

Luminoso recognized by Gartner as a Representative Vendor for text analytics

“Respondents to the 2019 Gartner Data and Analytics Adoption Trends Survey listed text analytics as one of the top three analytics techniques deployed, with 86% of survey respondents already using or expecting to use text analytics within 12 months.”

The need for organizations to analyze, understand, and act upon client and employee feedback is greater than ever – especially in the uncertainty of the global pandemic. Text analytics vendors are becoming increasingly present in the market, including myriad features and the ability to address different use cases. With so many choices in such a fragmented space, selecting the right solution can be a challenge.


Luminoso has been recognized by Gartner as a Representative Vendor in the Market Guide for Text Analytics (2020).


Read the report to learn more.

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Gartner, “Market Guide for Text Analytics”, Shubhangi Vashisth, Erick Brethenoux, Stephen Emmott, Melissa Davis, David Norrie, Bern Elliot. 31 August 2020.