How retailers are using AI to listen to customers
Learn how innovative retailers that seek to understand their customer feedback use text analytics for sustainable competitive advantage.
top of page
Search
- Feb 16, 2017
- 3 min
Surveys: Time for a major upgrade
Surveys. We don't like taking them, and we don't like designing them. How do we improve both experiences?
- Oct 13, 2015
- 2 min
Capturing the Whole Voice: CX in the age of IoT
In this blog, our Director of Product Management explores what happens when CX meets IoT.
- Sep 27, 2015
- 4 min
Use open-ended questions – or miss hearing your customers
Today on the blog, we discuss why open-ended questions are the key to understanding feedback from the people you serve.
bottom of page