nlu | Luminoso

Concept-level sentiment analysis: The next level of understanding emotion in text feedback

Learn about basic approaches to understanding emotion in text, and why concept-level sentiment is a critical tool leading global brands.

Search like a human with AI-powered natural language understanding

Learn about AI-powered Search Enhancement, which applies leading natural language understanding to augment search.

Artificial intelligence, human responsibility: Our role in AI-powered natural language understanding

Today on the blog, an interview with Vanya Cohen, AI research scientist and machine learning engineer.

What We're Reading: Natural Language Edition

This week on the blog, check out the natural language understanding pieces we're reading.

Luminoso Word of the Week: Ontology

Explore this week's word, ontology, and why Luminoso doesn't need them to deliver leading NLU.

How Luminoso learns new languages

We talk a lot about how Luminoso can "natively process" text data in multiple languages ... but what does that mean?

Why it's critical to supplement NPS with natural language understanding

Net Promoter Score® (NPS®) has become the standard for measuring customer satisfaction. Improve your NPS analytics with NLU.

NLU is critical for your business. Here's why.

Top-notch CX goes beyond great service. It means focusing your entire organization on meeting needs – by acting on customer feedback.

Debiasing AI systems: A Conversation with Robyn Speer, Luminoso's Head of Science

Chief science officer Robyn Speer discusses the impact bias has on AI systems, and, more importantly, what we can do to mitigate it.

Luminoso wins multiple awards at SemEval 2017

February 2017 was an exciting month for Luminoso. Read this blog to learn about our participation in SemEval 2017.

Conducting analyses in a changing science landscape

Science and technology are changing every day. Here's how to evolve with it.

Catherine Havasi featured in Inc.

One of the key challenges facing customer-centric companies today is how to make sense of the ever-increasing stream of feedback.

You don't need the cloud for NLU

We're excited to announce that our software, which incorporates word embeddings, can be run on a Raspberry Pi.

Introducing ConceptNet 5.5

Here at Luminoso, we’re constantly researching new ways to help our clients more quickly, easily, and accurately analyze their text data.

Can we do Arabic?

Our Senior Linguistics Developer breaks down how we added Arabic to the list of languages which Luminoso natively analyzes.