Learn about basic approaches to understanding emotion in text, and why concept-level sentiment is a critical tool leading global brands.

Learn about AI-powered Search Enhancement, which applies leading natural language understanding to augment search.

Today on the blog, an interview with Vanya Cohen, AI research scientist and machine learning engineer.

This week on the blog, check out the natural language understanding pieces we're reading.

Explore this week's word, ontology, and why Luminoso doesn't need them to deliver leading NLU.

We talk a lot about how Luminoso can "natively process" text data in multiple languages ... but what does that mean?

Net Promoter Score® (NPS®) has become the standard for measuring customer satisfaction. Improve your NPS analytics with NLU.

Top-notch CX goes beyond great service. It means focusing your entire organization on meeting needs – by acting on customer feedback.

Chief science officer Robyn Speer discusses the impact bias has on AI systems, and, more importantly, what we can do to mitigate it.

February 2017 was an exciting month for Luminoso. Read this blog to learn about our participation in SemEval 2017.

Science and technology are changing every day. Here's how to evolve with it.

One of the key challenges facing customer-centric companies today is how to make sense of the ever-increasing stream of feedback.

We're excited to announce that our software, which incorporates word embeddings, can be run on a Raspberry Pi.

Here at Luminoso, we’re constantly researching new ways to help our clients more quickly, easily, and accurately analyze their text data.

Our Senior Linguistics Developer breaks down how we added Arabic to the list of languages which Luminoso natively analyzes.