Luminoso logo
  • Products

    • Luminoso Daylight
    • Luminoso Compass
    • Search Enhancement
  • Solutions

    • Voice of the Consumer
    • Voice of the Employee
    • For market insights
  • Customers

    • Partners
  • Company

    • About Luminoso
    • Careers
    • Press releases
    • Science
  • Request a Demo

  • Support Center

  • FAQs

  • Getting started with Daylight

  • Getting started with Compass

  • Daylight FAQs

  • Definitions

  • Daylight API

  • Onsite

  • Settings Guide

  • Release notes

  • Project management

  • More

    Use tab to navigate through the menu items.
    Request a Trial
    English
    English
    Japanese
    • All Posts
    • Sentiment
    • Luminoso Daylight
    • Science
    • Product
    • Text analytics
    • Artificial intelligence
    • Linguistics
    • Customer insights
    • Event
    • Market insights
    • Webinar
    • NLU
    • Surveys
    • Social insights
    • Data
    • Word of the week
    • Luminoso Compass
    • Classification
    • Employee insights
    • Retail
    • No code
    • Search Enhancement
    Search
    Webinar: Analyzing Customer Feedback in Minutes, Not Months
    • Nov 15, 2018
    • 2 min

    Webinar: Analyzing Customer Feedback in Minutes, Not Months

    If you missed our live webinar with Amazon and LQA, you’re in luck. View it on demand today.
    How retailers are using AI to listen to customers
    • Jul 11, 2018
    • 3 min

    How retailers are using AI to listen to customers

    Learn how innovative retailers that seek to understand their customer feedback use text analytics for sustainable competitive advantage.
    Why it's critical to supplement NPS with natural language understanding
    • Feb 6, 2018
    • 3 min

    Why it's critical to supplement NPS with natural language understanding

    Net Promoter Score® (NPS®) has become the standard for measuring customer satisfaction. Improve your NPS analytics with NLU.
    5 steps to make the most of customer feedback
    • Jan 9, 2018
    • 3 min

    5 steps to make the most of customer feedback

    Steve Jobs once said, "It is not the customer’s job to know what they want." It’s up to you to discover and deliver what they want, when...
    Keeping up with customer feedback: using AI to make the most of your data
    • Nov 7, 2017
    • 3 min

    Keeping up with customer feedback: using AI to make the most of your data

    Customer retention is critical to building, growing, and sustaining your organization. Learn how AI helps make the most of feedback data.
    Six questions (and answers) about analyzing customer feedback
    • Oct 5, 2017
    • 3 min

    Six questions (and answers) about analyzing customer feedback

    We've compiled the top questions we’ve been asked as companies embark on analyzing their customer data.
    Why you shouldn’t ignore positive customer feedback
    • Aug 15, 2017
    • 2 min

    Why you shouldn’t ignore positive customer feedback

    Instead of asking your customers what you can do to better serve them, why not focus on the positives?

    PRODUCTS

    ​

    Luminoso Daylight

    Luminoso Compass

    Search Enhancement

    SOLUTIONS

    ​

    Customer insights

    Employee insights

    Market insights

    RESOURCES

    ​

    Blog

    Featured analyst report

    Resource library

    Science

    COMPANY

    ​

    About Luminoso

    Become a partner

    Careers

    Contact us

    Our customers

    Press

    CLIENTS

    ​

    Daylight login

    Luminoso Support Center

    Product support and SLA

    Product status

    Product security information

    ​

    LEGAL

    ​

    GDPR

    Privacy policy

    info@luminoso.com

    +1 617-682-9056

    PO Box 51408

    Boston, MA 02205

    • Twitter
    • LinkedIn

    © 2022 by Luminoso Technologies, Inc.