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    3 takeaways from recent CX events
    • May 13, 2019
    • 3 min

    3 takeaways from recent CX events

    Over the last few weeks, I’ve had the opportunity to attend and speak at two customer experience events
    Event Recap: Argyle CX New York
    • Mar 15, 2019
    • 3 min

    Event Recap: Argyle CX New York

    Today on the blog, learnings from Argyle CX New York.
    Argyle Customer Experience Leadership Forum
    • Nov 20, 2018
    • 3 min

    Argyle Customer Experience Leadership Forum

    Today on the blog, learnings from the 2018 Argyle CX Leadership Forum.
    Customer experience throughout the ages
    • Oct 30, 2018
    • 5 min

    Customer experience throughout the ages

    Today, we take a look back at the origins and evolution of customer experience.
    Keeping up with customer feedback: using AI to make the most of your data
    • Nov 7, 2017
    • 3 min

    Keeping up with customer feedback: using AI to make the most of your data

    Customer retention is critical to building, growing, and sustaining your organization. Learn how AI helps make the most of feedback data.
    Why you shouldn’t ignore positive customer feedback
    • Aug 15, 2017
    • 2 min

    Why you shouldn’t ignore positive customer feedback

    Instead of asking your customers what you can do to better serve them, why not focus on the positives?
    Using your live chat data to drive insights
    • Jul 18, 2017
    • 2 min

    Using your live chat data to drive insights

    Live chat is becoming the most common channel for resolving service issues. Learn how to address problems with this data before CX suffers.

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