May 13, 20193 min3 takeaways from recent CX eventsOver the last few weeks, I’ve had the opportunity to attend and speak at two customer experience events
Mar 15, 20193 minEvent Recap: Argyle CX New YorkToday on the blog, learnings from Argyle CX New York.
Nov 20, 20183 minArgyle Customer Experience Leadership ForumToday on the blog, learnings from the 2018 Argyle CX Leadership Forum.
Oct 30, 20185 minCustomer experience throughout the agesToday, we take a look back at the origins and evolution of customer experience.
Nov 7, 20173 minKeeping up with customer feedback: using AI to make the most of your dataCustomer retention is critical to building, growing, and sustaining your organization. Learn how AI helps make the most of feedback data.
Aug 15, 20172 minWhy you shouldn’t ignore positive customer feedbackInstead of asking your customers what you can do to better serve them, why not focus on the positives?
Jul 18, 20172 minUsing your live chat data to drive insightsLive chat is becoming the most common channel for resolving service issues. Learn how to address problems with this data before CX suffers.