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    Science changes business, and here's how you should handle it
    • Nov 8, 2016
    • 3 min

    Science changes business, and here's how you should handle it

    Better manage the impact of scientific breakthroughs and technology advances on your business.
    Whoever said surveys are dead is dead wrong
    • Nov 2, 2016
    • 3 min

    Whoever said surveys are dead is dead wrong

    In a world where customers share feedback in a myriad of different ways ... are surveys still relevant?
    Going back, back, back to Cali, Cali (for another AI conference)
    • Oct 20, 2016
    • 1 min

    Going back, back, back to Cali, Cali (for another AI conference)

    We’re on the road again—we just can’t seem to stay away from sunny California!
    AI meets data management: Join us on 10/26 at 11am ET!
    • Oct 19, 2016
    • 1 min

    AI meets data management: Join us on 10/26 at 11am ET!

    This live discussion will focus on how firms in the financial industry can drive better business insights...
    Achieving fluency in Korean: a beginner’s manual for computers
    • Oct 12, 2016
    • 4 min

    Achieving fluency in Korean: a beginner’s manual for computers

    We have exciting news to share this week! Luminoso’s software has officially mastered Korean
    7 steps for taking action on your customer insights
    • Oct 5, 2016
    • 3 min

    7 steps for taking action on your customer insights

    We’ve all heard the customer experience motto: customer-centric companies that listen to their customers...
    Have conferences, will travel!
    • Sep 15, 2016
    • 3 min

    Have conferences, will travel!

    Check out Luminoso's 2016 fall travel and conference schedule – we hope to see you at one of our events!
    Join us at the AI Summit in San Francisco next month!
    • Aug 15, 2016
    • 2 min

    Join us at the AI Summit in San Francisco next month!

    Join Luminoso at the 2016 AI Summit in San Francisco, September 28 to 29.
    Faster, higher, stronger: Not just for the Olympics
    • Jul 12, 2016
    • 3 min

    Faster, higher, stronger: Not just for the Olympics

    In our latest release, Luminoso’s natural language understanding becomes more accurate and insightful than ever.
    Capturing the Whole Voice: CX in the age of IoT
    • Oct 14, 2015
    • 2 min

    Capturing the Whole Voice: CX in the age of IoT

    In this blog, our Director of Product Management explores what happens when CX meets IoT.
    Use open-ended questions – or miss hearing your customers
    • Sep 28, 2015
    • 4 min

    Use open-ended questions – or miss hearing your customers

    Today on the blog, we discuss why open-ended questions are the key to understanding feedback from the people you serve.
    Can we do Arabic?
    • Sep 21, 2015
    • 7 min

    Can we do Arabic?

    Our Senior Linguistics Developer breaks down how we added Arabic to the list of languages which Luminoso natively analyzes.
    If Trump's elected, Twitter's moving!
    • Sep 15, 2015
    • 1 min

    If Trump's elected, Twitter's moving!

    We use text analytics to take a closer look at what people are saying on social media in the run-up to the 2016 US presidential election.
    How I stopped being afraid of AI
    • Aug 20, 2015
    • 2 min

    How I stopped being afraid of AI

    In this blog, we explore a more optimistic approach to artificial intelligence.
    Computational linguistics and the Wild West
    • Aug 4, 2015
    • 2 min

    Computational linguistics and the Wild West

    It turns out that our approach to computational linguistics and natural language understanding has quite a lot in common with Westerns.
    Natural language can be such an ass headache
    • Feb 17, 2015
    • 2 min

    Natural language can be such an ass headache

    We were featured in Wired! ... and then we examined a screenshot from the article, and discovered an interesting, entertaining NL glitch.
    Concept-based vs. keyword-based text analytics
    • Dec 17, 2014
    • 3 min

    Concept-based vs. keyword-based text analytics

    In this blog, we explore the concept approach versus the keyword approach to text analytics.
    Picking a March Madness bracket using NLU
    • Mar 19, 2014
    • 4 min

    Picking a March Madness bracket using NLU

    Can natural language understanding help pick a winning March Madness bracket? We put this question to the test.
    The State of the Union
    • Jan 28, 2014
    • 4 min

    The State of the Union

    Explore an analysis of US State of the Union speeches over time.
    Listening to cats talk
    • Nov 4, 2013
    • 2 min

    Listening to cats talk

    We analyzed a text dataset about what cat owners like or dislike about their pets' food – with some input from their feline companions.
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