How retailers are using AI to listen to customers
Learn how innovative retailers that seek to understand their customer feedback use text analytics for sustainable competitive advantage.
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- Mar 13, 2017
- 2 min
You haven't seen airline rankings like these before
We used our products Analytics and Compass to collect and analyze over 157,000 tweets about five major US-based airlines in order to see...
- Oct 4, 2016
- 3 min
7 steps for taking action on your customer insights
We’ve all heard the customer experience motto: customer-centric companies that listen to their customers...