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    How retailers are using AI to listen to customers
    • Jul 11, 2018
    • 3 min

    How retailers are using AI to listen to customers

    Learn how innovative retailers that seek to understand their customer feedback use text analytics for sustainable competitive advantage.
    You haven't seen airline rankings like these before
    • Mar 14, 2017
    • 2 min

    You haven't seen airline rankings like these before

    We used our products Analytics and Compass to collect and analyze over 157,000 tweets about five major US-based airlines in order to see...
    7 steps for taking action on your customer insights
    • Oct 5, 2016
    • 3 min

    7 steps for taking action on your customer insights

    We’ve all heard the customer experience motto: customer-centric companies that listen to their customers...

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