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Search Enhancement

Dec 27, 2020
6 min

2021 AI predictions: From natural language generation to the future of COVID-19 research

As we approach the end of an extraordinary year, the Luminoso research team shares their predictions for AI in 2021.

Dec 16, 2020
4 min

Contextual comparative analysis with Unique to This Filter

Unique to this Filter in Luminoso Daylight combines open-ended text with key metadata for intuitive, powerful comparative analysis.

Jul 24, 2020
5 min

Introducing Concept-Level Sentiment in Luminoso Daylight

Concept-Level Sentiment is now available in Luminoso Daylight. Users can now quickly, accurately discover positive and negative sentiment.

Jun 12, 2020
4 min

Introducing Advanced Concept Search in Luminoso Daylight

Advanced Concept Search is now available in Luminoso Daylight. This new capability reimagines how our users search for and combine concepts,

Apr 30, 2020
6 min

Concept-level sentiment analysis: The next level of understanding emotion in text feedback

Learn about basic approaches to understanding emotion in text, and why concept-level sentiment is a critical tool leading global brands.

Feb 12, 2020
6 min

Search like a human with AI-powered natural language understanding

Learn about AI-powered Search Enhancement, which applies leading natural language understanding to augment search.

Jan 23, 2020
8 min

Artificial intelligence, human responsibility: Our role in AI-powered natural language understanding

Today on the blog, an interview with Vanya Cohen, AI research scientist and machine learning engineer.

Dec 9, 2019
5 min

Responsible AI: The importance of addressing bias in artificial intelligence

AI can only learn from people, often adopting harmful tendencies. Read on to learn the importance of addressing bias in AI systems.

Nov 13, 2019
4 min

Democratizing AI: Bringing the power of artificial intelligence to all

Organizations’ ability to use the full power of their data depends on debottlenecking data science and AI.

Oct 21, 2019
5 min

Four misconceptions about AI text analytics

Organizations receive more text feedback than ever. Text analytics applications are now increasingly useful requiring little to no code.

Aug 8, 2019
2 min

Introducing Highlights and Sentiment in Luminoso Daylight

Learn about Highlights and Sentiment, the two latest features in Luminoso Daylight.

Jun 19, 2019
2 min

New in product: Luminoso now supports Polish – świetnie!

Luminoso products now natively support analytics in the Polish language.

May 29, 2019
3 min

3 ways to improve your survey responses

Read on to learn three quick things to keep in mind, and how each can vastly improve your survey responses.

May 17, 2019
3 min

Event recap: Argyle HR Leadership Forum Chicago

Today on the blog, learnings from the Argyle HR Leadership Forum in Chicago.

May 13, 2019
3 min

3 takeaways from recent CX events

Over the last few weeks, I’ve had the opportunity to attend and speak at two customer experience events

Apr 30, 2019
1 min

New in product: Highlights from recent improvements in Daylight

Learn about recent updates in Luminoso Daylight.

Apr 2, 2019
3 min

Tracking a wearable product launch

Customer feedback analytics and ticket classification make for a successful wearable technology product launch.

Mar 15, 2019
3 min

Event Recap: Argyle CX New York

Today on the blog, learnings from Argyle CX New York.

Feb 28, 2019
2 min

Discovering caregiver needs using online communities

A Boston-based agency that manages online communities for their Fortune 500 clients wanted to learn more about their customers

Feb 8, 2019
3 min

Improving the CDC’s prediction models using Luminoso

Learn how the CDC used text analytics to surface trends and improve pandemic prediction models.

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