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For CX and customer insights professionals

Uncover topics driving satisfaction and experience metrics to address what matter most to your customers.

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Analyze open-ended employee feedback to truly understand key issues impacting your workforce.

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Understand market insights across any domain without coding to deliver high-quality client deliverables. 

Turn text data into business-critical insights.

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Luminoso allows users at all technical levels, and across any industry or use case to analyze unstructured text –

no data science experience required.

The rigor of quantitative analytics – for text.

Keeping a pulse on key metrics and indicators means getting a full, nuanced picture of what people are saying. Go beyond surface level findings with the ability to truly analyze open-ended text feedback.

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