For CX and customer insights professionals
Uncover topics driving satisfaction and experience metrics to address what matter most to your customers.
For HR and employee experience professionals
Analyze open-ended employee feedback to truly understand key issues impacting your workforce.
Turn text data into business-critical insights.
At-a-glance insights without manual work or code.
Luminoso allows users at all technical levels, and across any industry or use case to analyze unstructured text –
no data science experience required.
The rigor of quantitative analytics – for text.
Keeping a pulse on key metrics and indicators means getting a full, nuanced picture of what people are saying. Go beyond surface level findings with the ability to truly analyze open-ended text feedback.